For any FSF questions or support, please call Mr. Dan Becker at 967-679-699 or e-mail firstname.lastname@example.org
LODGING RECEPTION T-121
Guests will wear a face covering when out of their room. If a housekeeper needs to service the room, we request the guest put on the facemask. Guests are required to maintain social distancing at check in/check out. Guests should be prepared with ID and Credit Card to expedite service. For large groups, Lodging will coordinate with Group POC to receive all credit card information and will have keys ready to expedite check-in of the group. Guests may NOT have social gatherings in common areas; Lobby, conference room, day rooms, etc.!
TOP OF THE ROCK COMMONS - FOOD SERVICE
Click here for our MENU
Pre-Order and Pay by Phone in order to use the “Pickup Line” or Place your Order at TORC using the “Ordering Line”.
You can TAKE OUT or DINE IN with the following rules:
The only entrance to the building is the double door on the right side facing the parking lot. Hand sanitizer is available and mandatory for personal as they enter the facility. All customers need to follow social distancing of 6 feet by adhering to the signs on the floor. All payments will be by credit/debit card and cash. Guests will wear facemasks when ordering and will remove them only when eating.
All personnel who have travelled or are in ROM are not allowed in the Event Room area of the TORC. This area is reserved for personnel assigned to Lajes Field for 6+ days, local nationals and PoAF.
Use only tables with a green card facing up and flip to red when selecting a table. After ordering customers should wait until their number is called before going to the counter. Condiments are behind the counter and are provided upon request. Customers may not move tables and chairs. TORC uses disposable utensils, cups and plates for every customer. When finished, dispose all products in the container provided and leave the tray next to it. One person is designated to disinfect tables after each customer during all operating hours.
TRAVEL AGENT T-121
Mondays 1000-1300 - Wednesdays
Top of the Rock Commons T-121
Monday - Friday 1000-1800
We will serve one customer at a time. If there is more than one customer, the other customer will have to wait in the lobby area. Credit/debit card and contactless Apple Pay only - no cash.
AIRMAN & FAMILY READINESS T-112
Monday to Friday 0800-1200 and 1300-1700
BY APPOINTMENT ONLY 535-4138
Appointments are required for service, even if it is just to pick-up or return household dish kits.
RESOURCE MANAGEMENT T-112
Monday to Friday: 0800-1700
BY APPOINTMENT ONLY 535-2351
Establish contact by email or phone.
Monday to Friday: 0800-1600
For U.S. License Plate orders, be sure that the registration document is in-hand prior to contacting Marketing. Order your plates at the Top of the Rock Commons. You can pay at any register and pickup at room 217. Click here for more information about the options and costs.
MILITARY PERSONNEL SECTION T-615
Monday to Friday: 0800-1700
BY APPOINTMENT ONLY 535-4212 / email@example.com
We are giving priority to in and out processing appointments and CAC card issues. The Squadron/flight must scan in member’s in-processing package and send to the MPS via email. The window will stay closed!
MILITARY AND FAMILY LIFE COUNSELOR (MFLC)
Video and Telephone Counseling Now Available.
DSN 535-4213 Commercial +351-925-717-854 (M-F, 0800-2000)
For aditional info on MFLC program click here
For aditional Crisis Support Resources click here.
Military and Family Life Counseling Program click here.
POST OFFICE T-324
Official Mail Center (Monday – Friday): 10 a.m. – 2 p.m.
Goal/Family Days (Parcel Pick-Up Only): 10 a.m. – 1 p.m.
Tue-Thu: 10 a.m. - 5 p.m.
Fri: 10 a.m. - 1 p.m.
Finance Window: 10 a.m. - 1 p.m./2 p.m. - 5 p.m.
Mon/Wed/Sat/Sun - Closed
US Holidays - Closed
Customers are required to face coverings in the Post Office.
EDUCATION CENTER T-112
BY APPOINTMENT ONLY
535-2886 or e-mail firstname.lastname@example.org
National Test Center and University of Maryland Global Campus (UMCG) Lajes Office
Bldg. T-146, 2nd floor
535-4187 or e-mail email@example.com
BY APPOINTMENT ONLY
DSN: 535-4187 or e-mail firstname.lastname@example.org
The current UMGC class schedule can be found at: http://webapps.umuc.edu/soc/europe.cfm
USAFE E-LIBRARY Online
Click here for our Digital Library information.
Air Force Libraries - Overdrive Registration: eBooks/Audiobooks
Sponsors can register via "Email Self Registration" from the AF Library: Air Force Library. Must have email with AF “.mil” email
Service members and/or family members who already have a library card and if their library is listed while signing-in at the AF Library can access the Overdrive site by selecting their library and entering library card number and pin
If neither of the two above options are available, family members can email AFSVA.SVPL.email@example.com with a request for registration
Members should submit their name, sponsor’s name and unit to verify eligibility. A temporary Learning Resource Center (LRC) library card will be provided through 30 June 2020 and email login information will be sent directly to family member
Retirees and their dependents (i.e. spouse, etc.) may also request temporary access by emailing AFSVA.SVPL.firstname.lastname@example.org
Overdrive sign in page: Sign in
For additional information, contact Ms. Ako Mendoza at DSN 969-7184
FITNESS CENTER T-333
Effective 27 October 2021
Fitness Center doors will be unlock
0600 – 2100 | Monday – Friday
0900 – 1700 | Saturday - Sunday
Rules of engagement
100% ID Check
All card holders must log ID at front desk
Non-card holders must sign-in at front desk
CAC access only after hours…
Guests must disinfect their hands when entering facility – use the hand sanitizer located by the main staircase. Guest must maintain social distance of 6 feet – for instance, do not use the treadmill next to someone else. Guests must sanitize equipment prior to and post use. Facemasks are required when arriving at the facility. However, facemasks wear is not required when working out because it will limit your oxygen level.
FITNESS TESTING DURING COVID-19
COVID-19 Fitness Talking Points 21 May 2020
Suspension of Official FA in Response to COVID-19 21 May 2020
If Airmen are unable to complete their Fitness Assessment due to the COVID-19 restrictions, the unit Commander may place the member in a Composite Exemption following the guidance above.
If the Airmen's previous Fitness Assessment was a failure, the unit must submit an Exception to Policy (ETP) request signed by a Wing Commander or equivalent in order for the Airmen to be eligible for promotion.
POC for this message is AFPC Special Programs Section, AFPC/DP3SA, DSN 665-5973, Commercial 210-565-5973.
POC at Lajes Field is Agostinho “Gus” Silva at 535-6179 or email@example.com
CIVILIAN PERSONNEL SECTION T-112
Monday to Friday: 0800-1700 - Establish contact by email or phone call
BY APPOINTMENT ONLY 535-5137
Please e-mail your CPS representative at the following:
Civilian Personnel Officer Michelle Hoeschen firstname.lastname@example.org
Employee Management Relations Carla Leal Carla.email@example.com
Personnel Specialist Catia Relvas firstname.lastname@example.org
Personnel Specialist Miguel Janeiro email@example.com
PORTUGUESE SOCIAL SECURITY
EXCEPTIONAL MEASURES WITHIN THE AMBIT OF THE COVID-19 CRISIS
For any 765 FSF questions or support, please call Mr. Dan Becker at 967-679-699 or e-mail firstname.lastname@example.org