LODGING RECEPTION
Daily 24x7
DSN 535-5178
Guests will wear a face covering when out of their room. If a housekeeper needs to service the room, we request the guest put on the facemask. Guests are required to maintain social distancing at check in/check out. Guests should be prepared with ID and Credit Card to expedite service. For large groups, Lodging will coordinate with Group POC to receive all credit card information and will have keys ready to expedite check-in of the group. Guests may NOT have social gatherings in common areas; Lobby, conference room, day rooms, etc.!
OCEAN VIEW - FOOD SERVICE
Daily 0900-2000
DSN 535-4992
TAKE OUT: Order and pay by phone 535-4992. For pick-up orders, customers should go directly to the counter using social distancing.
EATING AT FACILITY: The only entrance/exit is the double door on the right side facing the parking lot. Hand sanitizer is available and mandatory for personal as they enter the facility. All customers need to follow social distancing of 6 feet by adhering to the signs on the floor. All payments will be by credit/debit card – cash is not accepted. Guests will wear facemasks when ordering and will remove them to eat.
All personnel who have travelled or are in ROM are not allowed in the Event Room area of the Ocean View reserved for personnel assigned to Lajes Field for 6+ days, local nationals and PoAF.
Customers should wait until their number is called before going to the counter. Beepers will reach the parking lot if the customer prefers to wait outside. Condiments are behind the counter and are provided upon request. Customers may not move tables and chairs. We will use disposable utensils, cups and plates for every customer. When the guest is finished eating, they should dispose of all paper products in the container provided. One person is designated to disinfect tables after each customer during all operating hours.
MENU: OV Menu Effective 12 May 2020. All menu items are now offered except the Green Club Sandwich, Daily Specials, Calzones, Chili and Wings. All customers are asked to call in to the number DSN: 535-4992 to place their order and to pay over the phone using a credit or debit card. You will be able to pick up your meals at the Ocean View Grill within a short time after placing the call. We are asking customers to disperse their orders as much as possible to prevent groups of people from all getting lunch at the same time.
All events at the Ocean View are also cancelled until further notice.
TRAVEL AGENT
Monday - Friday 1000-1300
Ocean View Commons T-319
LAUNDRY
Monday - Friday 1000-1800
DSN 535-3630
We will serve one customer at a time. If there is more than one customer, the other customer will have to wait in the lobby area. Credit/debit card and contactless Apple Pay only - no cash.
AIRMAN & FAMILY READINESS
Monday to Friday 0800-1200
BY APPOINTMENT ONLY 535-4138
Appointments are required for service, even if it is just to pick-up or return household dish kits.
RESOURCE MANAGEMENT
Monday to Friday: 0800-1700
BY APPOINTMENT ONLY 535-2351
Establish contact by email or phone.
MARKETING
Monday to Friday: 0800-1700
BY APPOINTMENT ONLY 535-6105
Customers should call in before requesting Marketing Services. Cell 962816086. For U.S. License Plate orders, be sure that the registration document is in-hand prior to contacting Marketing. Order your plates at the Ocean View 535-4992. Click here for more information about the options and costs.
AIR FORCE PHOTO CONTEST 2020

MILITARY PERSONNEL SECTION
Monday to Friday: 0800-1700
BY APPOINTMENT ONLY 535-4212 / 65fsf.fsmpmps@us.af.mil
We are giving priority to in and out processing appointments and CAC card issues. The Squadron/flight must scan in member’s in-processing package and send to the MPS via email. The window will stay closed!
MILITARY AND FAMILY LIFE COUNSELOR (MFLC)
Video and Telephone Counseling Now Available.
Your POC: Oscar Mas DSN 535-1097
US Cell 001-469-569-5090
M-F, 12:00-20:00
For aditional Crisis Support Resources click here.
Military and Family Life Counseling Program click here.
https://www.militaryonesource.mil/health-wellness/recommended-wellness-apps/
https://www.militaryonesource.mil/confidential-help/
https://www.militaryonesource.mil/military-life-cycle/friends-extended-family/creating-new-holiday-traditions/

BARBERSHOP
Monday to Friday: 0900-1300 and 1400-1800
New procedures you can expect to see:
- The use of masks/face coverings for all patrons is required.
- Physical distancing, do not sit in groups, do not conglomerate outside the barbershop (Bench outside barbershop is for one person only) .
- No other patrons are authorized inside the barbershop other than the customer and the barber.
- The barber may ask for you to wash your hands or use hand sanitizer
- Credit card use is CURRENTLY NOT available ONLY CASH
Please give the barber ample time to clean in between customers, please be patient and wait for barber to call you in.
Since space is limited consider returning at a later time or wait outside the facility.
DRESS & APPEARANCE POLICY
POST OFFICE
Monday, Tuesday, Thursday, Friday 1000-1730 and Wednesday 1000-1400
DSN 535-1203
Customers are required to face coverings in the Post Office.
EDUCATION CENTER
Education Services
New UMGC and NTC Office Hours:
Monday 1100 to 1500
Tuesday 1100 to 1500
Wednesday 1100 to 1700
Thursday 1100 to 1700
Friday Closed
The National Test Center will administer exams on Wednesdays.
*Closed US Federal Holidays
BY APPOINTMENT ONLY 535-1115
For AFVEC issues and TA, please contact Mr. Randy Phillips at randy.phillips.3.ctr@us.af.mil
UMGC Europe Lajes Office
Due to the current coronavirus situation and the closure of the education center, all of our usual services have moved to a remote virtual office. National Test Center testing will not be available in this virtual environment, but testing advice will be available.
How to contact us:
Call into the remote office with Portuguese phone number: 308 804 188, when asked for the meeting number, dial in 953 244 978#, and then just # for the participant ID
UMGC 24/7 Help Center:
www.umgc.edu/help Phone: 855-655-8682 for student services, 888-360-8682 for technical support
Upcoming remote classes (video streamed direct to student):
GVPT 100 - Introduction to Political Science. 20 May to 14 Jul 2020 Wednesdays at 1600 to 1845 hrs. Hybrid class held in a remote format
A survey of the basic principles of political science. The objective is to define the main features of primary systems of political economy to understand differing methods of governance and articulate consequences of government actions in a globally interdependent system. Topics include the relationship of political science to the other social sciences; modern democracy, political ideology, and political socialization; the function of public opinion, mass media, interest groups, and political parties; the basic institutions of government and the separation of powers; and the role of international relations and globalization.
This class may meet CCAF degree requirements for Social Science (3 credits). Deadline for TA is 13 May 2020. Contact us today for assistance in registering for this class.
USAFE E-LIBRARY
Click here for our Digital Library information.
Air Force Libraries - Overdrive Registration: eBooks/Audiobooks
Sponsors can register via "Email Self Registration" from the AF Library: Air Force Library. Must have email with AF “.mil” email
Service members and/or family members who already have a library card and if their library is listed while signing-in at the AF Library can access the Overdrive site by selecting their library and entering library card number and pin
If neither of the two above options are available, family members can email AFSVA.SVPL.aflibraries@us.af.mil with a request for registration
Members should submit their name, sponsor’s name and unit to verify eligibility. A temporary Learning Resource Center (LRC) library card will be provided through 30 June 2020 and email login information will be sent directly to family member
Retirees and their dependents (i.e. spouse, etc.) may also request temporary access by emailing AFSVA.SVPL.aflibraries@us.af.mil
Overdrive sign in page: Sign in
For additional information, contact Ms. Ako Mendoza at DSN 969-7184
FITNESS CENTER
Daily 24x7 CAC card only
Guests must disinfect their hands when entering facility – use the hand sanitizer located by the main staircase. Guest must maintain social distance of 6 feet – for instance, do not use the treadmill next to someone else. Guests must sanitize equipment prior to and post use. Facemasks are required when arriving at the facility. However, facemasks wear is not required when working out because it will limit your oxygen level.
DNS 535-6126
FITNESS TESTING DURING COVID-19
COVID-19 Fitness Talking Points 21 May 2020
Suspension of Official FA in Response to COVID-19 21 May 2020
If Airmen are unable to complete their Fitness Assessment due to the COVID-19 restrictions, the unit Commander may place the member in a Composite Exemption following the guidance above.
If the Airmen's previous Fitness Assessment was a failure, the unit must submit an Exception to Policy (ETP) request signed by a Wing Commander or equivalent in order for the Airmen to be eligible for promotion.
POC for this message is AFPC Special Programs Section, AFPC/DP3SA, DSN 665-5973, Commercial 210-565-5973.
POC at Lajes Field is Agostinho “Gus” Silva at 535-6179 or agostinho.silva.pt@us.af.mil

CIVILIAN PERSONNEL SECTION
Monday to Friday: 0800-1700 - Establish contact by email or phone call
BY APPOINTMENT ONLY 535-5137
Please e-mail your CPS representative at the following:
Civilian Personnel Officer Michelle Hoeschen michelle.hoeschen.1@us.af.mil
Employee Management Relations Carla Leal Carla.leal.pt@us.af.mil
Personnel Specialist Catia Relvas catia_cristina.relvas.pt@us.af.mil
Personnel Specialist Miguel Janeiro nuno.janeiro.pt@us.af.mil
PORTUGUESE SOCIAL SECURITY
EXCEPTIONAL MEASURES WITHIN THE AMBIT OF THE COVID-19 CRISIS
For any 765 FSF questions or support, please call 1Lt Lucenti, at 967-936-290 or e-mail dominick.lucenti@us.af.mil or Mr. Dan Becker at 967-679-699 or e-mail daniel.becker.10@us.af.mil