Privacy Policy

Welcome to the Lajes Force Support Privacy Policy

Updated on May 25, 2018.

When you use Lajes Force Support services, you trust us with your information. This Privacy Policy is meant to help you understand what data we collect, why we collect it, and what we do with it. And remember, you can find controls to manage your information and protect your privacy and security at your account.

Privacy Policy
There are many different ways you can use our services – to search for and share information, to communicate with other people or to create new content. When you share information with us, for example by creating a Lajes Force Support Account, we can make those services even better – to show you more relevant search results and ads, to help you connect with people or to make sharing with others quicker and easier. As you use our services, we want you to be clear how we’re using information and the ways in which you can protect your privacy.

Our Privacy Policy explains:

·         What information we collect and why we collect it.

·         How we use that information.

·         The choices we offer, including how to access and update information.

We’ve tried to keep it as simple as possible, but if you’re not familiar with terms like cookies, IP addresses, pixel tags and browsers, then read about these key terms first. Your privacy matters to Lajes Force Support so whether you are new to Lajes Force Support or a long-time user, please do take the time to get to know our practices – and if you have any questions contact us.

Information we collect
We collect information to provide better services to all of our users – from figuring out basic stuff like which language you speak, to more complex things like which ads you’ll find most useful, the people who matter most to you online, or which YouTube videos you might like.

We collect information in the following ways:

·         Information you give us. For example, many of our services require you to sign up for a Lajes Force Support Account. When you do, we’ll ask for personal information, like your name, email address with your account. If you want to take full advantage of the sharing features we offer, we might also ask you to create a publicly visible Lajes Force Support Profile, which may include your name and photo.

·         Information we get from your use of our services. We collect information about the services that you use and how you use them, like when you watch a video on YouTube, visit a website that uses our advertising services, or view and interact with our ads and content. This information includes:

o    Device information

We collect device-specific information (such as your hardware model, operating system version, unique device identifiers, and mobile network information including phone number). Lajes Force Support may associate your device identifiers or phone number with your Lajes Force Support Account.

o    Log information

When you use our services or view content provided by Lajes Force Support, we automatically collect and store certain information in server logs. This includes:

§  details of how you used our service, such as your search queries.

§  telephony log information like your phone number, calling-party number, forwarding numbers, time and date of calls, duration of calls, SMS routing information and types of calls.

§  Internet protocol address.

§  device event information such as crashes, system activity, hardware settings, browser type, browser language, the date and time of your request and referral URL.

§  cookies that may uniquely identify your browser or your Lajes Force Support Account.

o    Location information

When you use Lajes Force Support services, we may collect and process information about your actual location. We use various technologies to determine location, including IP address, GPS, and other sensors that may, for example, provide Lajes Force Support with information on nearby devices, Wi-Fi access points and cell towers.

o    Unique application numbers

Certain services include a unique application number. This number and information about your installation (for example, the operating system type and application version number) may be sent to Lajes Force Support when you install or uninstall that service or when that service periodically contacts our servers, such as for automatic updates.

o    Local storage

We may collect and store information (including personal information) locally on your device using mechanisms such as browser web storage (including HTML 5) and application data caches.

o    Cookies and similar technologies

We and our partners use various technologies to collect and store information when you visit a Lajes Force Support service, and this may include using cookies or similar technologies to identify your browser or device. We also use these technologies to collect and store information when you interact with services we offer to our partners, such as advertising services or Lajes Force Support features that may appear on other sites. Our Lajes Force Support Analytics product helps businesses and site owners analyze the traffic to their websites and apps. When used in conjunction with our advertising services, such as those using the DoubleClick cookie, Lajes Force Support Analytics information is linked, by the Lajes Force Support Analytics customer or by Lajes Force Support, using Lajes Force Support technology, with information about visits to multiple sites.

Information we collect when you are signed in to Lajes Force Support, in addition to information we obtain about you from partners, may be associated with your Lajes Force Support Account. When information is associated with your Lajes Force Support Account, we treat it as personal information. For more information about how you can access, manage or delete information that is associated with your Lajes Force Support Account, visit the Transparency and choice section of this policy.

How we use information we collect
We use the information we collect from all of our services to provide, maintain, protect and improve them, to develop new ones, and to protect Lajes Force Support and our users. We also use this information to offer you tailored content – like giving you more relevant search results and ads.

We may use the name you provide for your Lajes Force Support Profile across all of the services we offer that require a Lajes Force Support Account. In addition, we may replace past names associated with your Lajes Force Support Account so that you are represented consistently across all our services. If other users already have your email, or other information that identifies you, we may show them your publicly visible Lajes Force Support Profile information, such as your name and photo.

If you have a Lajes Force Support Account, we may display your Profile name, Profile photo, and actions you take on Lajes Force Support or on third-party applications connected to your Lajes Force Support Account in our services, including displaying in ads and other commercial contexts. We will respect the choices you make to limit sharing or visibility settings in your Lajes Force Support Account.

When you contact Lajes Force Support, we keep a record of your communication to help solve any issues you might be facing. We may use your email address to inform you about our services, such as letting you know about upcoming changes or improvements.

We use information collected from cookies and other technologies, like pixel tags, to improve your user experience and the overall quality of our services. One of the products we use to do this on our own services is Lajes Force Support Analytics. For example, by saving your language preferences, we’ll be able to have our services appear in the language you prefer. When showing you tailored ads, we will not associate an identifier from cookies or similar technologies with sensitive categories, such as those based on race, religion, sexual orientation or health.

Our automated systems analyze your content (including emails) to provide you personally relevant product features, such as customized search results, tailored advertising, and spam and malware detection.

We may combine personal information from one service with information, including personal information, from other Lajes Force Support services – for example to make it easier to share things with people you know. Depending on your account settings, your activity on other sites and apps may be associated with your personal information in order to improve Lajes Force Support’s services and the ads delivered by Lajes Force Support.

We will ask for your consent before using information for a purpose other than those that are set out in this Privacy Policy.

Lajes Force Support processes personal information on our servers in many countries around the world. We may process your personal information on a server located outside the country where you live.

Transparency and choice
People have different privacy concerns. Our goal is to be clear about what information we collect, so that you can make meaningful choices about how it is used. For example, you can:

·         Review and update your Lajes Force Support activity controls and profile.

·         Review and control certain types of information tied to your Lajes Force Support Account by using Lajes Force Support Dashboard.

·         Adjust how the Profile associated with your Lajes Force Support Account appears to others.

·         Control who you share information with through your Lajes Force Support Account.

·         Take information associated with your Lajes Force Support Account out of many of our services.

·         Choose whether your Profile name and Profile photo appear in shared endorsements that appear in ads.

You may also set your browser to block all cookies, including cookies associated with our services, or to indicate when a cookie is being set by us. However, it’s important to remember that many of our services may not function properly if your cookies are disabled. For example, we may not remember your language preferences.

Information you share
Many of our services let you share information with others. Remember that when you share information publicly, it may be indexable by search engines, including Lajes Force Support. Our services provide you with different options on sharing and removing your content.

Accessing and updating your personal information
Whenever you use our services, we aim to provide you with access to your personal information. If that information is wrong, we strive to give you ways to update it quickly or to delete it – unless we have to keep that information for legitimate business or legal purposes.

We aim to maintain our services in a manner that protects information from accidental or malicious destruction. Because of this, after you delete information from our services, we may not immediately delete residual copies from our active servers and may not remove information from our backup systems.

Information we share
We do not share personal information with companies, organizations and individuals outside of Lajes Force Support unless one of the following circumstances applies:

·         With your consent

We will share personal information with companies, organizations or individuals outside of Lajes Force Support when we have your consent to do so. We require opt-in consent for the sharing of any sensitive personal information.

·         For legal reasons

We will share personal information with companies, organizations or individuals outside of Lajes Force Support if we have a good-faith belief that access, use, preservation or disclosure of the information is reasonably necessary to:

o    meet any applicable law, regulation, legal process or enforceable governmental request.

o    enforce applicable Terms of Service, including investigation of potential violations.

o    detect, prevent, or otherwise address fraud, security or technical issues.

o    protect against harm to the rights, property or safety of Lajes Force Support, our users or the public as required or permitted by law.

We may share non-personally identifiable information publicly and with our partners – like publishers, advertisers or connected sites. For example, we may share information publicly to show trends about the general use of our services.

If Lajes Force Support is involved in a merger, or restructuring, we will continue to ensure the confidentiality of any personal information and give affected users notice before personal information is transferred or becomes subject to a different privacy policy.

Information security
We work hard to protect Lajes Force Support and our users from unauthorized access to or unauthorized alteration, disclosure or destruction of information we hold. In particular:

·         We encrypt many of our services using SSL.

·         We offer you two step verification when you access your Lajes Force Support Account, and a Safe Browsing feature in Lajes Force Support Chrome.

·         We review our information collection, storage and processing practices, including physical security measures, to guard against unauthorized access to systems.

·         We restrict access to personal information to Lajes Force Support employees, contractors and agents who need to know that information in order to process it for us, and who are subject to strict contractual confidentiality obligations and may be disciplined or terminated if they fail to meet these obligations.

When this Privacy Policy applies
Our Privacy Policy applies to all of the services offered by Lajes Force Support and its affiliates, including Air Force Services Agency, services Lajes Force Support provides on Android devices, and services offered on other sites, but excludes services that have separate privacy policies that do not incorporate this Privacy Policy.

Our Privacy Policy does not apply to services offered by other companies or individuals, including products or sites that may be displayed to you in search results, sites that may include Lajes Force Support services, or other sites linked from our services. Our Privacy Policy does not cover the information practices of other companies and organizations who advertise our services, and who may use cookies, pixel tags and other technologies to serve and offer relevant ads.

Compliance and cooperation with regulatory authorities
We regularly review our compliance with our Privacy Policy. We also adhere to several self regulatory frameworks, including the EU-US and Swiss-US Privacy Shield Frameworks. When we receive formal written complaints, we will contact the person who made the complaint to follow up. We work with the appropriate regulatory authorities, including local data protection authorities, to resolve any complaints regarding the transfer of personal data that we cannot resolve with our users directly.

Our Privacy Policy may change from time to time. We will not reduce your rights under this Privacy Policy without your explicit consent. We will post any privacy policy changes on this page and, if the changes are significant, we will provide a more prominent notice (including, for certain services, email notification of privacy policy changes). We will also keep prior versions of this Privacy Policy in an archive for your review.

Specific product practices
The following notices explain specific privacy practices with respect to certain Lajes Force Support products and services that you may use:

·         Force Support Android APP

·         Force Support Apple APP

For more information about some of our most popular services, you can visit the Lajes Force Support Product Privacy Guide.

We keep your personal information private and safe and let you control your own information.

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