65TH AIR BASE GROUP LAJES CRISIS SUPPORT RESOURCES
EMERGENCY SERVICES
MEDICAL: +351-927-156-485 (24/7)
Capabilities
• Crisis response/initial assessment (walk-in or appointment)
• Referrals
• Emergency room
• Inpatient mental health (voluntary)
• Local mental health providers
• Medical evacuation to Landstuhl
• Commanders can make Command Directed Evaluations (CDE)
Constraints
• US Military Mental Health Providers not available at LajesAirfield
• 72 hour hold not available (member must be willing)
• Med-evac may take up to 4 days
• Member may be released back to duty and need continued care
• Local mental health care has some cultural/language barriers
CHAPLAIN: +351-964-335-471 (24/7)
Capabilities
• Pastoral counsel & crisis intervention
• 100% Confidential & Privileged (AFI 52-101, chapter 5)
• No exceptions
• Cannot be disclosed without informed consent of member
• Available for military & authorized dependents (civilian employees as mission permits)
Constraints
• Not qualified mental health providers
• Not a mandatory reporter
• Not for long-term therapy
SEXUAL ASSAULT PREVENTION & RESPONSE (SAPR): +351-966-677-266 (24/7)
Capabilities
• Restricted reporting-100% confidential w/ SAPR, Medical, Chaplain & Volunteer Victims Advocate (VVA)
• Unrestricted reporting-goes to chain of command and investigation begins
• Referrals to support through other resources (victim must elect to receive support/care)
Constraints
• For restricted reporting victim must elect to receive support/care
• Duty to warn for imminent harm to self or others (suicide, domestic violence, childabuse/neglect)
NON-EMERGENCY SERVICES
MILITARY & FAMILY LIFE COUNSELOR (MFLC): DSN 535-1097 Commercial 001-315-481-5830
• Licensed Professional Counselor
• 12 sessions per person/per issue (no documentation)
• Can counsel military and their dependents (work with children must be with open door or window indoor)
• Can counsel in alternate public location
Constraints
• Duty to warn for imminent harm to self or others (suicide, domestic violence, childabuse/neglect)
• Cannot counsel those under care of other therapist or mental health provider orcivilians
• Cannot counsel in the individual's home
MILITARY ONE SOURCE: +001-800-342-9647 (24/7)
Capabilities
• Confidential non-medical counseling
• Available to military & immediate family members
• Remote access
• Phone: 800-342-9647
• Secure online chat
• Secure video
• Military Crisis Line (800-273-8255, option 1)
Constraints
• Duty to warn for imminent harm to self or others (suicide, domestic violence, childabuse/neglect)
• Not available in person here at Lajes Airfield