Lodging Guest Directory Binder - Crisis Support Resources

65TH AIR BASE GROUP LAJES CRISIS SUPPORT RESOURCES

 

EMERGENCY SERVICES

 

MEDICAL: +351-927-156-485 (24/7)

 

Capabilities

Crisis response/initial assessment (walk-in or appointment)

Referrals

Emergency room

Inpatient mental health (voluntary)

Local mental health providers

Medical evacuation to Landstuhl

Commanders can make Command Directed Evaluations (CDE)

 

Constraints

US Military Mental Health Providers not available at Lajes Airfield

72 hour hold not available (member must be willing)

Med-evac may take up to 4 days

Member may be released back to duty and need continued care

Local mental health care has some cultural/language barriers

 

CHAPLAIN: +351-964-335-471 (24/7)

 

Capabilities

Pastoral counsel & crisis intervention

100% Confidential & Privileged (AFI 52-101, chapter 5)

  • No exceptions
  • Cannot be disclosed without informed consent of member

Available for military & authorized dependents (civilian employees as mission permits)

 

Constraints

Not qualified mental health providers

Not a mandatory reporter

Not for long-term therapy

 

SEXUAL ASSAULT PREVENTION & RESPONSE (SAPR): +351-966-677-266 (24/7)

 

Capabilities

Restricted reporting-100% confidential w/ SAPR, Medical, Chaplain & Volunteer Victims Advocate (VVA)

Unrestricted reporting-goes to chain of command and investigation begins

Referrals to support through other resources (victim must elect to receive support/care)

 

Constraints

For restricted reporting victim must elect to receive support/care

Duty to warn for imminent harm to self or others (suicide, domestic violence, child abuse/neglect)

 

NON-EMERGENCY SERVICES

 

MILITARY & FAMILY LIFE COUNSELOR (MFLC): +351-925-717-854 (M-F, 0800-2000)

 

Capabilities

Licensed Professional Counselor

12 sessions per person/per issue (no documentation)

Can counsel military and their dependents (work with children must be with open door or window indoor)

Can counsel in alternate public location

 

Constraints

Duty to warn for imminent harm to self or others (suicide, domestic violence, child abuse/neglect)

Cannot counsel those under care of other therapist or mental health provider or civilians

Cannot counsel in the individual's home

 

MILITARY ONE SOURCE: +001-800-342-9647 (24/7)

 

Capabilities

Confidential non-medical counseling

Available to military & immediate family members

Remote access

- Phone: 800-342-9647

- Secure online chat

- Secure video

Military Crisis Line (800-273-8255, option 1)

 

Constraints

Duty to warn for imminent harm to self or others (suicide, domestic violence, child abuse/neglect)

Not available in person here at Lajes Airfield

 

EMPLOYEE  ASSISTANT  PROGRAM

 

Click here for more details about the Employee Assistance Program in English

Click here for more details about the Employee Assistance Program in Portuguese

Free, confidential services to help you and your household members manage everyday challenges and work on more complex issues. All Air Force civilian personnel — including non-appropriated funds, or NAF, employees; Guard and Reserve; and family members may use the program at no charge to the individual or family member.

Phone: 866-580-9078
E-MAIL: support@resourcesforyourlife.com 
WEBSITE: www.AFPC.AF.MIL/EAP 
CODE: Usairforce

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